Strategy Workshop
Your Buiness. Mapped Clearly.
This is a focused, one-to-one working session where we break down how your business currently attracts, converts, and retains customers — and identify exactly where growth is being lost.
By the end of the session, you’ll have clarity on:
What’s working
What’s broken
What’s missing
And what to fix first
Whether we work together long-term or not, you’ll leave with insight you can actually use.
Who This Workshop Is For
This session is designed for established local businesses who:
Are generating enquiries but want more consistency
Feel their website or follow-up isn’t pulling its weight
Know they’re wasting time chasing leads manually
Want clarity before investing in marketing or systems
Are ready to improve how their business operates online
If you’re just looking for a quick quote or a cheap website, this won’t be the right fit.
What We Cover in the Strategy Workshop
The workshop is structured around the same growth system used in our 6-Month Implementation Package.
This ensures nothing important gets missed.
1. Attract — How People Find You
We look at how visible your business really is when someone is actively searching for your services.
We’ll review:
Your current search presence
How clearly your services are positioned
Whether your business data is accurate and consistent
How well you’re set up for modern search and AI discovery
Goal: Identify missed visibility and intent-driven opportunities.
2. Capture — What Happens When They Land
Traffic without capture is wasted opportunity.
We’ll assess:
Your website’s ability to convert visitors into leads
Forms, surveys, or enquiry flows
What information you collect (and what you don’t)
How leads are currently stored and managed
Goal: Understand where enquiries leak or drop off.
3. Nurture — Follow-Up & Trust Building
Most local sales are won in the follow-up.
We’ll explore:
How quickly leads are contacted
What follow-up currently looks like (if any)
Whether leads are educated or left guessing
Opportunities for automation and value-led nurturing
Goal: Reduce manual chasing and improve conversion rates.
4. Convert — Booking & Payments
When someone is ready to act, friction kills momentum.
We’ll review:
Your booking or enquiry-to-sale process
Online booking, consultation, or home-visit flows
Missed opportunities caused by delays or complexity
Goal: Make it easier for people to become paying customers.
5. Delight — The Customer Experience
Growth doesn’t come from marketing alone.
We’ll map:
What customers experience after they enquire or book
Communication gaps or confusion
How professional and consistent the journey feels
Goal: Create a smoother, more trusted experience end-to-end.
6. Retain — Repeat Business & Referrals
Most businesses underutilise past customers.
We’ll uncover:
How reviews are currently handled
Whether referrals are encouraged or accidental
Follow-on services and win-back opportunities
Goal: Increase lifetime value without more ad spend.
Good to know
This is how the system is rolled out — strategically, not rushed.
What You’ll Leave With
This isn’t just a conversation. By the end of the Strategy Workshop, you’ll have:
A clear picture of your current customer journey
Identified gaps across attraction, conversion, and retention
A prioritised list of improvements
Strategic clarity on what to fix first (and what can wait)
If we move forward together, this workshop becomes the foundation for your Implementation Plan.
How the Workshop Works
60–90 minute one-to-one session
Conducted online
No preparation required (we guide the session)
Honest, practical, and focused on your business
At the end of the workshop, you’ll have two clear options:
Take the insights and implement internally, or
Move forward with the 6-Month Online Optimisation Package, where we implement everything discussed — properly.
Pricing
£125
Testimonials
I cannot recommend Mike highly enough. His eye for detail and ability to understand our business is amazing and he exceeded our brief and expectations. We are delighted with the result. Many thanks Mike and we look forward to continuing to develop our web presence with you.
Mick – Architect
Website redesign
REVIEW ON LINKEDIN
Mike helped us to redesign our website. He provided clear support throughout the process and explained how various options would benefit our business going forward. Mike is also providing support to analyse how traffic comes to our site which will help influence future business decisions.
Nisha – Corporate Wellbeing
Website redesign
REVIEW ON LINKEDIN
Mike created the most amazing website for my company. I came to him, not knowing anything how to create an online presence and he was full of helpful tips and advice. He asked me insightful questions about what I needed my website do, and how it should interact with my customers, and the end result is better than I ever imagined. Best of all, the cost was far lower than I anticipated. There were no hidden costs or unpleasant surprises. Mike gave me a quote, gave me invaluable advice and built a wonderful website. I am extremely grateful. Use Design Flow Studio. You won’t regret it.
Tara – Preschool Classes
New website built
REVIEW ON GOOGLE
I may only highly recommend Mike at Design Flow Studio for your web project. Mike is fully committed to understand and meet the objectives and wants of your web idea, while also demonstrating his competence about online presence for small businesses.
Mike provides excellent customer service. He delivers on time, finds solutions that translate your ideas into excellent results, offers you alternatives for informative choices, and uses jargon-free and transparent communication building trust from the outset. And all of this at a great value! Look no further, for your web project. Mike has all the answers.
Angela – Life Coach
New website built
REVIEW ON LINKEDIN
Mike is a web design surgeon. He responds to requests quickly and with precision, offers innovative ideas and is always absolutely delightful. I could not recommend him highly enough.
Maxine – Corporate Coach
Made their website mobile responsive
REVIEW ON LINKEDIN
Design Flow Studio designed and built my website when I was starting up my own building and carpentry business. Mike was very helpful and responsive in understanding my design brief and how my website would work for my business.
Matt – Builder
New website built
REVIEW ON LINKEDIN
Book a FREE 15min Discovery Call
Are you curious to see if this could be beneficial for your business? Book a FREE 15-min discovery call so we can answer your questions, and talk you through the process.