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HOW WE WORK

Whether you have gone through the website building process before, or this is your first website, we hope to make the process pleasant and straight forward, whilst ensuring you get a website that is right for your business.

 

1. TALK TO US

We'd love to hear about your website project. Please get in touch to schedule a time to talk. During that initial chat, we’ll schedule a time to meet with you if you are in the Hertfordshire or London area, or we will book a time to have a discovery session by phone.

 

2. DISCOVERY SESSION

The discovery session is where we’ll find out far more about your business, how you trade, and what your business objectives are. This will help us plan how your new website can support your business objectives and aspirations.

We will also run through what written content and photography you have ready, and any support you require to get content ready for your website.

 

3. DESIGN PREP WORK

To prepare the design and content meetings where we actually fully plan out your website, we’ll need to you to have all your written content and photography ready. If required, we can provide support to help you prepare content. However, content works best when it comes from you as you know your business better than anyone.

4. DESIGN AND CONTENT MEETINGS

For some of our clients, writing content for their website comes naturally, whilst other clients need further support. The good news is we are here to help.

We'll assess what content you have ready, and we will meet to fully plan out your website, right down to the finest detail, so you can get a real sense of how your website will look and function.

 

5. BUILD

We will then build your website in a testing area. Then once your site is ready, we will provide a link for you to preview the site, and schedule a time to go through the whole site via phone, and make any adjustments required. We will issue the build invoice at this point.

 

6. LAUNCH

Once the build invoice is settled, your website will go live, making it visible to everyone.

 

ONGOING SUPPORT

Where we have built your website on a platform allowing you access to edit your content, we will provide training to help you understand how that works. And where you want us to make updates and changes, we are on-hand to do that for you.

As we would have discussed in the discovery session, once your website is launched we will also implement any marketing support you require to bring new website visitors and optimise conversion. As with the planning and build phases, you’ll receive an itemised estimate to help you budget for this support.